Has the Biba Conference shed its ‘Butlin’s for Brokers’ reputation?
Content Director’s View: Jonathan Swift looks at whether the British Insurance Brokers’ Association Conference has shed its image as a booze-up for brokers and how it might have achieved it.
Automated Vehicles Bill finally passes through Parliament
Insurers have stated the passing of the Automated Vehicle Bill today represents a "significant step forward" but warned they need "access to relevant data in order to support the adoption of this technology.
Aviva and Butlin's clash over definition of storm in lawsuit
Holiday resort operator Butlin’s is suing a group of insurers led by Aviva after it was told that it would be indemnified for less than half of the sum it claimed following damage at one of its resorts last year.
Gain urges neurodiversity inclusion in FCA D&I plan
The Group for Autism, Insurance and NeurodIversity has called on the Financial Conduct Authority to include neurodiversity as a category in its diversity and inclusion proposal.
Editor’s Choice
Brokers want less AI conversation and better service please
Fiona Nicolson reveals brokers want a little less conversation about artificial intelligence and to have a lot more grown-up conversation about balancing online experiences with being able to talk to an insurer's staff at this year’s British Insurance Brokers' Association Conference.
How insurance supports the growth of Glasgow
Analysis: Frances Stebbing investigates how insurance supports the growth of Glasgow and how the city is gaining ground against London for attracting and retaining fresh talent.
Claims service is improving after some dark days
Data analysis: Claims service improved in the first quarter of 2024, although inconsistencies remain within the UK market, research conducted by Gracechurch has revealed.
Are we ever going to stamp out underinsurance?
News Editor’s View: As Aviva’s broker barometer shows underinsurance remains a major concern for brokers, with almost three-quarters worried their clients may not have adequate cover, Scott McGee questions what the industry is doing to ensure everyone is properly protected.
Insurance matrix
Claims service is improving after some dark days
Data analysis: Claims service improved in the first quarter of 2024, although inconsistencies remain within the UK market, research conducted by Gracechurch has revealed.
Consumer Duty causes insurer service to start to improve
After market-wide issues such as staffing and hybrid working causing issues insurers service standards to plummet over the last couple of years, research has revealed providers are finally improving the way they help brokers.
How Solvency UK will impact insurers’ credit quality
Data analysis: Post-Brexit Solvency II reforms look unlikely to make UK insurers more appealing to investors, a Fitch Ratings survey has revealed.
Scale of motor insurance quote manipulation laid bare
Data analysis: As the cost-of-living crisis caused a growing number of people to feel the pinch over the last two years there has been at least a 20% uptick in quote manipulation, analysis of 360 million quotes has revealed.
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