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Cyber insurance procurement process labelled ‘a disaster’
Onda chief underwriting officer Alex Jomaa has dubbed the procurement process for cyber insurance “a disaster”, and said that both brokers and underwriters need to change their ways to boost the number of businesses that buy the product.
FCA to work with Big Tech on sharing data with insurers
The Financial Conduct Authority intends to examine how Big Tech firms’ datasets could unlock better insurance products, more competitive prices, and wider choice for customers.
Perils warns of continued storms as it gives third Babet damage estimate
Perils has disclosed its third industry loss estimate for the floods and storms caused by storm systems Babet and Aline that hit the British Isles and north western Europe in October 2023.
Jensten’s focus ‘remains the same’ following funding boost
After securing an additional £170m in funding dedicated to growth, Jensten chief financial officer Ed Hannan tells Insurance Post that it will continue to build a "compelling proposition" for vendors and potential investors.
Construction adjuster builds out with London team
Specialist Lines, a niche construction and engineering loss adjusting firm headquartered in Bury, has launched a new London Market and International division with the recruitment of a team from Global Risk Solutions International.
Consumer Duty causes insurer service to start to improve
After market-wide issues such as staffing and hybrid working causing issues insurers service standards to plummet over the last couple of years, research has revealed providers are finally improving the way they help brokers.
Diary of an Insurer: Avantia’s Jess Woodhouse
Jess Woodhouse, chief operating officer at Avantia Group’s specialist home insurance provider Homeprotect, is up with the lark (or her children), ready to manage her team and discover new technology.
Biba’s EV scheme; Cytora and DynaRisk partner; WTW’s global head of claims
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Sabre appoints Rebecca Shelley as permanent chair
Sabre Insurance has appointed Rebecca Shelley as chair of the company with immediate effect, following an external search.
How an AI-assisted motor claims handler cared for me
Editor’s View: Emma Ann Hughes shares how a recent call to her motor insurer highlighted why humans will always be needed to care for policyholders in their hour of need.
Editor’s Choice
Could Jaguar Land Rover issues derail OEM insurance ambitions?
Following customer concerns over Jaguar Land Rover’s embedded scheme, Tom Luckham contemplates whether the original equipment manufacturer-led car insurance revolution is still a distant dream?
How to be an Insurance Post Top Tips star
Insurance Post is looking for leading lights in the industry to share simple but effective ideas that could take insurance businesses and careers to the next level.
DLG or Esure – which Peter Wood baby is most likely to bounce back?
Content Director’s View: Direct Line Group and Esure are looking to put recent troubles behind them after less than stellar performances in 2023. With both claiming solid foundations on which to now prosper, Jonathan Swift reflects on the chances either or both could make a full recovery.
Could rugby court clash shift the sport to self-insuring?
The outcome of a lawsuit launched by hundreds of rugby union players could have a far-reaching impact on the future of the sport. Tim Evershed looks at whether parallels can be drawn with similar actions in the US against governing bodies, such as the NFL and NHL, and what can be done to make sure players remain insurable.
Top 100 UK Insurers 2023 revealed
The top 100 UK insurers, based on gross written premium, net written premium, underwriting result, retention ratio, solvency capital requirement and SCR ratio, revealed.
Insurance matrix
Consumer Duty causes insurer service to start to improve
After market-wide issues such as staffing and hybrid working causing issues insurers service standards to plummet over the last couple of years, research has revealed providers are finally improving the way they help brokers.
How Solvency UK will impact insurers’ credit quality
Data analysis: Post-Brexit Solvency II reforms look unlikely to make UK insurers more appealing to investors, a Fitch Ratings survey has revealed.
Scale of motor insurance quote manipulation laid bare
Data analysis: As the cost-of-living crisis caused a growing number of people to feel the pinch over the last two years there has been at least a 20% uptick in quote manipulation, analysis of 360 million quotes has revealed.
Pet insurers with satisfied customers revealed
Data analysis: Fairer Finance’s latest consumer survey reveals the pet insurers with the most extremely satisfied customers and examines the lessons providers need to learn from the Financial Ombudsman Service increasingly ruling in favour of complaining policyholders.
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